Responsible Gaming — Play Safe at 111ber Bangladesh

Our Commitment to Safe Play

At 111ber, responsible gaming is not a checkbox — it is a core part of how the platform is built and operated. We believe that every player in Bangladesh deserves a safe, transparent, and enjoyable gaming environment, which is why we have embedded practical tools and clear policies into every layer of the 111ber experience.

Gambling should always be treated as entertainment, not as a source of income or a way to resolve financial difficulties. When gaming remains within healthy limits — a defined budget, a set amount of time, and a relaxed mindset — it can be a genuinely enjoyable activity. The moment it starts to feel like an obligation, a compulsion, or a financial necessity, that is the signal to use the tools on this page.

111ber actively monitors player behaviour for indicators of problematic gambling patterns. Where such indicators are detected, our support team is authorised to reach out proactively, apply temporary account restrictions, and provide information on professional support resources available to players in Bangladesh. Your wellbeing takes priority over your account activity.

Who This Page Is For

This Responsible Gaming page is for every registered 111ber player — not just those who feel they have a problem. Understanding the tools available to you before you need them is one of the most effective ways to stay in control. Whether you are a casual cricket bettor, a slots enthusiast, or a regular at the live casino tables, taking five minutes to review these resources puts you in a stronger position as a player.

If you are reading this page because you are concerned about your own gambling behaviour, or the behaviour of someone close to you, please scroll directly to the Self-Exclusion and Getting Help sections below, or contact our support team immediately at [email protected].

Gambling Warning: Gambling can be addictive. Only play with money you can afford to lose. Never chase losses. If gambling is affecting your finances, relationships, or mental health, please seek help immediately.

18+ Platform: The 111ber platform is strictly restricted to individuals aged 18 years and above. Age verification is conducted on all accounts prior to withdrawal processing. Underage gambling is illegal and harmful.

Need Help Right Now? Contact our responsible gaming support team 24/7 at [email protected] with the subject line "Responsible Gaming Request". We will respond as a priority and can apply account restrictions immediately upon request.

Quick Stats — 111ber Responsible Gaming

Minimum player age 18 years

Self-exclusion activation Within 24 hours

Deposit limit options Daily / Weekly / Monthly

Time-out period options 24 hrs — 6 weeks

Support availability 24/7, BST (UTC+6)

Responsible Gaming Tools

111ber provides a full suite of player-controlled tools to help you manage your gaming activity. All tools can be activated by contacting [email protected] — they take effect within the timeframes listed below.

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Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing your deposit limit takes effect immediately; increasing it requires a 7-day cooling-off period to prevent impulsive decisions during a losing streak.

Immediate activation on reduction

⏱️

Session Time Limits

Set a maximum session duration per day. Once your session time limit is reached, you will be automatically logged out of your 111ber account and will not be able to log back in until the following calendar day (Bangladesh Standard Time, UTC+6). This tool is particularly useful for players who lose track of time during live casino sessions.

Active from next session

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Time-Out (Short Break)

Take a temporary break from the 111ber platform without permanently closing your account. Time-out periods are available in the following durations: 24 hours, 48 hours, 1 week, 2 weeks, 4 weeks, and 6 weeks. During a time-out, your account is inaccessible for deposits and gameplay. Existing balances are preserved and withdrawals remain available.

Applied within 24 hours

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Self-Exclusion

Self-exclusion is a longer-term measure for players who feel they need an extended break or wish to stop gambling entirely. Self-exclusion periods are available for 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended — no deposits, no gameplay, and no marketing communications. Permanent self-exclusion cannot be reversed under any circumstances.

Applied within 24 hours

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Reality Check Reminders

Enable periodic reality check notifications that display the total time you have been playing in the current session, along with your net win/loss figure for that session. Notifications can be configured to appear every 30, 60, 90, or 120 minutes. These reminders help you stay aware of your gaming activity in real time, without interrupting your session unnecessarily.

Configurable intervals

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Loss Limits

Set a maximum loss threshold on a daily, weekly, or monthly basis. Once your loss limit is reached within the defined period, your account will be locked from further betting and deposits until the period resets. Like deposit limits, reducing a loss limit takes effect immediately, while increasing it is subject to a 7-day review period.

Immediate activation on reduction

How to Activate Any Tool: Send an email to [email protected] with the subject line "Responsible Gaming Request". State clearly which tool you wish to activate and the desired period or limit amount. Our team will confirm activation within 24 hours (Bangladesh Standard Time, UTC+6). For self-exclusion requests, we treat these as urgent and aim to apply them as quickly as possible.

Is Your Gambling Under Control?

Answering these questions honestly can help you assess whether your relationship with gambling remains healthy. If you answer "yes" to two or more of these questions, we encourage you to contact our responsible gaming team or consider using a time-out or self-exclusion tool.

Do you spend more money on gambling than you originally planned or can afford to lose?

Have you borrowed money from family, friends, or any other source specifically to fund gambling?

Do you find yourself gambling for longer periods than intended, repeatedly losing track of time?

Have you tried to reduce or stop gambling but found it difficult or impossible to do so?

Do you feel restless, irritable, or anxious when you are not gambling or when you try to cut back?

Has gambling negatively affected your work, studies, family relationships, or social life?

Do you find yourself chasing losses — continuing to bet in order to recover money you have already lost?

Have you concealed the extent of your gambling from family members or people close to you?

If you answered "yes" to 2 or more questions: Please contact our support team at [email protected] immediately. Activating a self-exclusion or time-out period is a simple and effective first step. You do not have to manage this alone.

How to Request Self-Exclusion

Self-exclusion at 111ber is straightforward. Follow these steps to place your account into a full exclusion period.

1

Contact Support by Email

Send an email to [email protected] from the email address registered to your 111ber account. Use the subject line "Self-Exclusion Request".
2

State Your Desired Exclusion Period

Choose from: 3 months, 6 months, 1 year, or permanent exclusion. If you are unsure, our team will guide you through the options based on your situation.
3

Identity Confirmation

Our team may ask you to confirm your account username and date of birth to verify ownership of the account before applying the exclusion.
4

Exclusion Applied Within 24 Hours

Once confirmed, your account will be suspended within 24 hours. All marketing communications are stopped immediately upon receipt of your request, before the technical suspension is applied.
5

Withdrawal of Existing Balance

Any confirmed real-money balance in your account at the time of self-exclusion remains withdrawable. Contact our support team to arrange the withdrawal before the exclusion is finalised.
6

Permanent Exclusion Cannot Be Reversed

If you select permanent self-exclusion, this decision is final. Your account will be permanently closed and cannot be reopened. This is the appropriate option if you wish to stop gambling with 111ber indefinitely.

Six Principles of Safe Play at 111ber

Keeping gambling enjoyable comes down to a set of consistent habits and boundaries. These six principles are the foundation of responsible gaming on the 111ber platform.

Only Bet What You Can Afford to Lose

Treat your gambling budget as a fixed entertainment expense — like a cinema ticket or a restaurant meal. Never gamble with money earmarked for rent, groceries, school fees, bKash family transfers, or any essential expenditure. Set your deposit limit in advance and stick to it.

Never Chase Your Losses

Chasing losses — increasing your bets to recover money already lost — is one of the most common and damaging gambling behaviours. If you have reached your session loss limit, stop playing. Log out, take a break, and return another day with a clear head and a fresh budget.

Set Time Limits Before You Start

Decide how long you will play before you open the 111ber platform. Use the session time limit tool to enforce your decision automatically. Gambling sessions should have a clear start and end point — prolonged play increases fatigue, impairs decision-making, and raises the risk of losses escalating.

Do Not Gamble Under Emotional Pressure

Avoid gambling when you are stressed, anxious, depressed, angry, or under the influence of alcohol. Emotional states impair rational decision-making and significantly increase the risk of impulsive betting. Gambling should be approached with a calm, relaxed mindset and viewed purely as entertainment.

Keep Gambling in Balance with Life

Gambling should be one of many leisure activities in a balanced life, not the primary or dominant one. If you find yourself skipping social events, neglecting family responsibilities, or prioritising time on 111ber over other activities you used to enjoy, this is a warning sign that warrants immediate reflection.

Talk to Someone If You Are Struggling

Problem gambling thrives in silence. If you feel that gambling is becoming a problem, talking to a trusted family member, friend, or professional support service is one of the most effective steps you can take. The 111ber support team is also available 24/7 — your conversation is treated with complete confidentiality.

Protecting Minors — 18+ Only

The 111ber platform is strictly for adults aged 18 and above. We enforce this restriction through mandatory age and identity verification on every account. No withdrawal is processed until a player's age has been confirmed via a valid government-issued ID — such as a Bangladesh National Identity Card (NID) or passport.

If you share a device with minors in your household, we strongly recommend the following protective measures:

Always log out of your 111ber account after each session, especially on shared or family devices.
Do not save your login credentials in the browser on shared devices.
Use a strong, unique password for your 111ber account that minors cannot easily guess.
Consider using parental control software on family devices to restrict access to online gaming platforms.
Keep conversations with children about the risks of underage gambling open and honest.

If you suspect that a person under 18 has registered an account on the 111ber platform, please report it immediately to [email protected] with the subject line "Underage Account Report". We will investigate and act on every report received.

18+ Only

Gambling is for adults only. Playing on 111ber confirms that you are aged 18 years or above.

Mandatory Age Verification

All accounts verified via NID or passport before withdrawals are processed.

Instant Account Suspension

Any account found to belong to a person under 18 is immediately suspended and reported.

No Marketing to Minors

111ber does not direct promotional communications at individuals under 18 or at unverified accounts.

Parental Reporting Channel

Parents and guardians can report suspected underage accounts at any time via [email protected].

Getting Help — You Are Not Alone

If gambling has become a problem for you or someone you care about, reaching out for help is the most important step. The following resources and contact channels are available to 111ber players in Bangladesh.

111ber Responsible Gaming Team

Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Contact us at [email protected] with the subject line "Responsible Gaming Request". All communications are treated with strict confidentiality. We can activate any tool on this page on your behalf and provide guidance on next steps.

Platform Live Chat

Our live chat service is available around the clock directly through the 111ber platform. If you need to discuss your gambling activity privately and in real time, our support agents are trained to handle responsible gaming conversations sensitively. You may request a self-exclusion, time-out, or deposit limit directly via live chat and it will be escalated immediately to the responsible gaming team.

Professional Support & Self-Help Resources

If you feel that professional counselling would be beneficial, we encourage you to seek support from a qualified mental health professional or addiction counsellor in Bangladesh. Speaking openly with a trusted family member, community leader, or doctor about gambling concerns can also be a meaningful first step. 111ber supports every player's right to seek independent help at any time.

Remember: Seeking help is a sign of strength, not weakness . If gambling is negatively affecting your life, your finances, or your relationships, please reach out to our team at [email protected] or contact a professional support service today. You are not alone, and help is available.

Responsible Gaming at 111ber — Play Smart, Play Safe